Workshop Descriptions

Are You Ready to Troubleshoot?

Martha McKinley, Consulting & David Hirsch, Systran Inc.

Attend this session to discuss:

  • Overview of the Competition Phases
  • Qualifying Round Delivery
  • Structure of the National Competition Event
  • Examples of Historical Competition Exercises
  • Example Competition Round


Attendee will become familiar with the criteria and knowledge needed to compete in the National Troubleshooting Competition.

Auditing Your PTEC Program- NAPTA Endorsement

Dorothy Orgtego, Sasol US

Is your school interested in becoming endorsed? How do you prepare for an audit? What information will the auditor be looking for? This presentation helps to prepare your school for a NAPTA PTEC audit by reviewing the audit tool and the school’s responsibilities for the audit day, including documents, materials, and activities.


Review the NAPTA audit tool. Discuss school responsibilities in preparation for audit and during audit day.

Best Practices in Online Learning

Teresa Jurgens-Kowal, Global NP Solutions, LLC

Learning is no longer restricted to a classroom. In fact, industry and colleges are turning to on-line course delivery for a variety of reasons. Yet students in on-line learning environments must be motivated and engaged. Multiple presentation styles and activities must be designed specifically for on-line learning to be successful.

*This presentation does NOT address technical issues like SCORM requirements.


Attendees will take away tools and techniques to increase student engagement during on-line learning events.

Chemicals Industry Overview

David King, Ineos Workforce Development Manager

Despite an interesting energy and feedstock landscape in recent times, the Work Force Development challenges remain much the same for the fuel and petrochemical chemical industries…attract, recruit and train prospects, develop incumbent employees for existing and future roles and ultimately the transfer of critical knowledge at the culmination of careers. Industry image and awareness, anticipated retirements and proposed expansions and new builds spurred by shale gas developments only complicate the situation. While opportunities abound to collaborate with Educational Institutions, Industry Peers and select external providers, developing a competent, motivated workforce remains a challenge. This session will present an overview of industry forecasts and future career prospects for people interested in this dynamic industry while touching on elements of collaboration to meet workforce demands.


Better understanding of industry status, investments and prospects for students. Better informed and prepared students from NAPTA PTEC programs.

Connecting Objectives to the 4 Levels of Evaluation

W. Duncan Welder IV, RISC Inc.

Why do we evaluate training? Do our evaluations truly measure a student’s mastery of the objectives for the training. In this session, we will discuss where evaluation fits into instructional design, how to ink objectives to the Kirkpatrick 4 levels of evaluation and keys for designing good evaluation instruments.


Attendees will have an improved ability to evaluate the effectiveness of training.

Creating and Using Lessons Plans Effectively

Vicki Fruge’, Lamar Institute of Technology

This workshop will familiarize participants with the basic elements and primary functions of lesson plans, and how to use a lesson plan as a template to deliver effective learning experiences in a classroom environment. Participants will engage in activities that increase familiarity with a variety of lesson plan formats, and will learn from others what works and doesn't in delivering a lesson.


Participants will take away an understanding of how to utilize lessons plans to conduct classroom sessions and student learning activities. This workshop will be geared more towards educational settings than industry settings.

Day One: Course Content & Expectations

Ronald Gamble, Department Chair, Remington College, Webster

Content and Expectations for student success will be based on industry trends, what should be done to prepare student for a success by setting expectations, will this strategy work for their success in the industry, what are some examples that you may encounter in the classroom, and help you to be better prepared to deliver or set expectation for your students’ success.

*This presentation does NOT address technical issues like SCORM requirements.


Key take away: Understand what content and student expectation needed to be delivered for success in the classroom environment.

Demonstration of Low Cost, Desktop, Hands-on Working Process Models

Jeffrey Laube, Kenai Peninsula College

In this best practice presentation, I will show some low-cost working process models. These are a pilot project funded by the NSF-ATE DUE:1601423 & 16144. We will run a few experiments of a heat exchanger, pressure drop model, and an educator. I will cover how these are used in Introduction to Process Technology, and Process Technology I: Equipment. The process models are also being used for students taking thee classes online.


PTEC instructors and Trainers will see the working examples of process models that may be available for purchase sometime in the future.

Developing Critical Thinking Skills to Ensure Competency

Ken Jackson, Jackson & Associates, Dave Young, Schneider Electric

Task-based and procedure centric training methods have dominated our manufacturing industries for decades. Today though, due to many factors this approach is not only ineffective but dangerously outdated. What is needed is a switch from simply knowing "how to work the process" to a deeper understanding of "how the process works". To achieve this innovative approach, learning and development efforts must start with a focus on core-competencies that identify and define the knowledge and skills required of the position.


This workshop is focused on identifying, exploring, and understanding the conceptual principles of critical thinking, how to design learning objectives that focus on core competencies, and the practical application of these techniques into learning exercises. A live process simulator will be used to demonstrate the practical migration to a new and more comprehensive learning environment.

Driving Learning Retention

W. Duncan Welder IV, RISC Inc

What makes training effective? What can we do to help students retain and apply what they learn? In this session, we will discuss common challenges to both instructor-led and online training, review techniques for improving learner retention and identify ways to build a continuous improvement process for training materials.


Attendees will have the ability to incorporate classroom techniques that leverage neuroscience to help drive learner retention.

Effective Presentations

Vicki Frugé, Lamar Institute of Technology

Many of us have been successful developing our presentation skills, this presentation reviews some time proven methods of keeping your presentation fresh and interesting to your students and business associates. Great presenters are always looking at ways to become better. What skills work, what mannerisms distract, what do we do instinctively that we should do purposefully? Those are questions that this presentation hopes to address in a fun and engaging manner.


At the end of this presentation the participant will be able to: 1. Demonstrate presentation methods that work. 2. Discuss ways to insure your presentation meets the expectations of the students, supervisors, and yourself.

How to get Your Students Excited About PTEC Training

Jeffery Laube, Kenai Peninsula College & Brian Ellingson, U of Alaska, Fairbanks

In this workshop, we will show how threading technical theory into PTEC courses will excite students. Students get excited to learn PTEC theory when they see applications. There will be examples of PTEC theory, PTEC word problems, and explanations of why PTEC students need to know the theory as part of their training. Theory covering pipelines, heat exchangers, and other process technology equipment, and will be covered.


PTEC Instructors and Trainers will have real world examples of how to include the technical theory in PTEC training.

Improving Performance through Training and Education

Dennis Link, College of the Mainland

This workshop with be centered on the theme that the key outcome of any training or education opportunity is to provide tools to the participant/student that allows them to achieve the goal of improving their overall performance. This mindset improves the competencies of PTEC students and incumbent plant workers to ensure future success for them and their companies. The participants will be involved in group activities that discuss the difference between training and performance, bloom’s taxonomy hierarchy of learning/performance and the cone of learning training methodologies.


Participants will be able to:

  • Explain the difference between training and performance
  • Describe the application of Bloom’s taxonomy hierarchy to improving performance
  • Identify the learning and performance impact of various types of training tools in the cone of learning

Lab Assessments

Dorothy Ortego, Sasol US

Come find out different ways to find out what our students are learning in lab. What methods work for evaluating your lab activities? At this best practice, several schools will review what they do in their program to assess learning from lab activities. This is an upcoming NAPTA audit review item.


Selected schools will share what they are doing to determine lab learning, understanding and how that is measured and recorded. Handouts will be provided.

Learning Management Systems

W. Duncan Welder IV, RISC Inc

Do you hate your LMS? Has it become a necessary evil only valuable for tracking compliance? This discussion group will review current challenges with Learning Management Systems and best practices for getting the most out of your system, integrating external systems and what to do post implementation.


Attendees will learn best practices for getting the most out of their system, integrating external systems and what to do post implementation.

Leveraging Distance Learning

Jeffrey Laube, Kenai Peninsula College

In this workshop presentation, I will discuss how to leverage distance learning. We will discuss distance PTEC training hurdles and how to overcome them. Pros and cons of distance education. Examples of how to set up and deliver online instruction. This workshop is geared for Educators.


PTEC Teachers who are teaching, or are planning on teaching, online Process Technology courses via distance or via a blended will be able to avoid common online course mistakes.

Making Learning Fun with Group Interaction

Dennis Link, College of the Mainland

This workshop with be centered on the theme that engaging participants in fun, interactive activities is directly related to the amount of learning taking place. We will involve the participants in group activities related to safety, crude oil refining and process unit startup.


At the end of workshop, participants will be able to:

  • Share safety tips to help eliminate injuries
  • Facilitate interactive learning activities with small groups
  • List the key differences in the components of a barrel of crude oil and a refined barrel
  • Place process unit startup procedure steps in the proper sequence to ensure a safe, environmentally sound and efficient startup

Managing the Learning Environment

Michael Kukuk, Troubleshooting Resources

This workshop will address the following topics in an interactive mode: factors that impact a learning environment, creating an effective learning environment, and methods for maintaining control of the learning environment.


Participants will walk away with knowledge and useful practices that can be employed to create and manage an effective learning environment for their students, setting them up for success.

One Method of Effective Refresher Training

V. Earl Brown, Jr., Industrial Psychologists, Inc.

This presentation will address (1) when do we need refresher training, (2) what refresher training is needed and (3) what training should we provide to address PSM’s refresher training requirements. The PSM portion will address both procedure training and training on items such as recent MOCs and incidents relating to process or equipment changes and troubleshooting.


Effective use of the presentation concepts will ensure operators procedure knowledge is maintained while also providing refresher training on the specific items needed for safe and efficient unit operations.

Operations Center Shift Change Team Exercise

Don Glaser/Matthew Garvey Simulation Solutions

Conduct an extensive role play exercise involving actual PTEC students showing PTEC instructors and plant training departments how to facilitate and deliver team exercises that promote a variety of operations shift change, troubleshooting, critical thinking, communications, cooperation, and team building skills.


Help Instructors to develop and deliver role play exercises that help to develop “team skills.”

Overcoming Barriers to Effective Simulator Training

Tim Judge, Simtronics Inc

Simulator training is recognized as a valuable and essential tool in a rigorous training program. However, many clients experience frustration as they run up against significant barriers to effective implementation of the tool. This workshop will focus on identifying and overcoming those barriers to better the training outcomes for all.


Participants will leave the workshop with new ideas to effectively implement simulators into their training/PTEC programs.

Selecting Appropriate Multimedia for Presentations

Dr. Charles Baukal, John Zink Company, LLC, Research for EdD degree in this area

Research-based guidelines will be presented for properly selecting multimedia for presentations depending on the learners’ prior knowledge. Multimedia for a given topic should change from the beginning to the end of a course by going from more concrete to more abstract. Many process technology examples will be provided.


Participants should be able to discuss important theories and select appropriate multimedia for presentations.

Teaching Millennials to Train

Ben Dannenmaier/Chris Dannenmaier, Plant Leadership Systems

This workshop will discuss the challenges of teaching Millennials to serve in trainer roles.


Overview of specific challenges in developing key training skills for Millennials in Material Development, OJT, and Assessment. Suggestions to facilitate acquisition and mastery of skills.

Troubleshooting -- Are You Ready to Compete?

Teaching Troubleshooting – “A structured approach”

Michael Kukuk, Troubleshooting Resources

A structured approach for teaching Process Troubleshooting will be presented, discussed and demonstrated. Participants will see a clear path from introducing troubleshooting to the students to the students solving problems using a prescribed method and set of problem-solving tools. Participants will test the method and tools working a practice problem in the workshop.


Participants will be better-prepared to evaluate and use materials and techniques for teaching students or employees the solve problems for cause and correct abnormal conditions.

Three Learning Technologies Oil & Gas Millennials Want

Iram Shaikh , Simtronics Inc

To attract Millennials to the Oil & Gas sector their needs must be met. Their wants are different. Looking at PowerPoints does not work. They like to collaborate, want mobility and enjoy competition. We must rethink the way we train and use technology. Three best practices are presented: 3D virtual environments with OTS; competitive scoring; iOS/Android applications.


Provide ways (1) 3D virtual environments and OTS; (2) competitive scoring; and (3) iOS/Android applications can be used to better engage with the Millennial Learner.

Training 101-Analysis

Tammy Netherland/David Hirsch, Systran

So, you suspect training is the solution to fix a performance problem? Attend Training 101: Analysis to learn about the first step in the ADDIE process. Take away tools that will help you effectively conduct the analysis stage. Then, build upon this information in Design 101 and Development 101.


Attendees will be able to explain the elements of the analysis phase, the outputs and how they impact and support follow-on design.

Training 101-Design

Tammy Netherland/David Hirsch, Systran

Attend Design 101 to learn the basics of how to effectively and efficiently design raining curriculum. In this session, build upon the gaps that you uncovered in Analysis 101 and transition that information into the blueprint of your overall training curriculum.


Attendees will be able to write a scope statement and lesson objectives for a training session and sequence a training session.

Training 101-Development

Tammy Netherland/David Hirsch, Systran

After analyzing the training issue and designing the framework for your training curriculum, you are ready to develop. Continue your journey through the ADDIE model by attending Development 101. Take inputs from the Analysis and Design Phases and use them to complete material development and effectively address your training need.


Attendees will be able to list the steps of the development process, identify media exercises and assessment techniques; and demonstrate learning activity selection to best achieve lesson objectives.

Training 101-Implementtion and Evaluation

Tammy Netherland/David Hirsch, Systran

Now that you have analyzed your need, designed your training, and developed your curriculum, it’s time to implement and evaluate its effectiveness. In this session, you will learn implementation strategies and how to evaluate the training’s effectiveness. This session is the grand finale to the Training 101 series.


Attendees will be able to explain effective implementation strategies and explain the various methods of course evaluation.

Using Smart Phone Apps in Training

Chris Dannenmaier, Plant Leadership Systems

This session will examine the potential use of smart phone apps in training.


Awareness of what is available in smart phone apps to support training, sharing of best practices by participants.

Why Bloom’s Taxonomy is a Lot Like a Bloomin’ Onion

Tammy Netherland, Systran

How often have you wished for a tool to help design meaningful training? Come to this session and learn about a tried and true tool that helps create meaningful learning experiences. When carefully crafting training using Bloom’s Taxonomy, you can help learners apply new skills and knowledge on their jobs


After this session, attendees will be able to explain the various levels of Bloom’s Taxonomy and apply the concepts to training design.